![]() ![]() ORIGINAL REVIEW: This car rental app is a total scam if you look at their Facebook page you will see nothing but unhappy people out money that they charged. No amount of money will get me to change how shady your app is. They’ll only give you a 100% credit for use on their app, which I’d never use because they’re a horrible company! Then, they saw my original review and contacted me multiple times to get me to revise it offering a discount and a credit. If you try to cancel well before your reservation, they refuse to refund 100% of your money even though there’s no verbiage saying their refund policy on the app. ![]() They charge you for things they cannot account for, it took me about 24 separate emails to get a straight answer and even a receipt! They don’t answer the phone number for customer service that they have. This car rental app is the shadiest app ever. They should put as a disclaimer must do your on research before purchasing a car on our app So now I’m waiting for a response because I’m fed up with this organization. I also as why the prices did not match up with the app and at the actual location. It not say some locations only except credit cards. But as I’m reading the terms and conditions it says must have a valid ID and a valid CREDIT OR DEBIT CARD. So emailed customer service and they said they were not held reliable if you can’t pick up the car do to low credit score or invalid credit card. The app charged her card so it was at $433 and the car price on the app said I only needs to pay $304 so we should have been good but once we were checking the price jumped to $480. I tried again a second time with my friends credit card but her credit card limit was $500 dollars. Because this is my first time renting I didn’t know that some car rental places only except credit cards only so I was unable to pick up the car. I was looking to rent a car for a good price not to expensive, the advertised prices on the app looked pretty good. Nope! Just spent an extra few hundred $$ and still didn’t get my credit due to this customer service. So today, I just bite the bullet and made the reservation, hoping I get my credit. It’s been over 3 weeks of me waiting for them to confirm my credit before making a reservation, and the rental I was planning for next month has gone up $400. I tried calling, a few times and left messages with my call back number.no response. The time came for me to rent a car again, and I reached out to get my credit applied, however got no response. I asked for a way to confirm that it’s on my account, or my money back so I don’t have to wait for them to respond to my email, but they told me they were sorry that they cannot help me with a refund and to email when I am getting my next rental, which is unacceptable when you have someone’s money. However, On my next reservation I did not get the credit applied, and when I emailed, the support told me they cannot apply the credit and that I need to email them before my next reservation to get it applied. I chose to get the credit, because I knew I’d use the app again. ![]() When canceling, I had the option to pay a $5 fee on my refund or get the full amount credited to my account for my next reservation. I used this to book a rental, and then cancel my reservation. ![]() More Matches Get Pricing Info for Carla Car Rental Inc Contact Carla Car Rental Inc! Or Contact Support Need help using Carla Car Rental Inc? Try their Help Center now! Carla Car Rental Inc in the News! Social Support and Contacts Carla Car Rental Inc on Facebook! NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Kasaba Bilgi Teknolojileri Ticaret A.S.ĭeveloper: Carla Car Rental - Rent a Car | Kasaba Teknoloji The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved. You can try any of the methods below to contact Carla Car Rental - Rent a Car. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Listed below are our top recommendations on how to get in contact with Carla Car Rental - Rent a Car. Carla Car Rental - Rent a Car Contact Information ![]()
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